Refund & Cancellation Policy

TalentScope paid plans are bought one month at a time. Each payment covers 30 days and nothing renews automatically, so you are never charged again without choosing to pay.

Cancelling

• There is nothing to cancel: if you do not pay for the next period, your workspace returns to the Free plan when the current 30 days end.
• Your jobs, candidates and history are kept on the Free plan; only the plan limits change.
• To close your account and delete your data instead, use Settings → Danger zone → Delete account, or email support@talentscope.cloud.

Refunds

• Within 7 days of your first payment for a plan: if the service does not work for you, ask for a full refund and tell us why.
• Duplicate or failed payments: if you were charged twice, or money was taken but your plan did not activate, we refund the extra charge in full.
• Service problems: if a major outage on our side stops you using a paid feature for more than 3 days in a row, we refund a fair share of that period.
• Otherwise, payments for a period that has started are not refundable.

How refunds are paid

Email support@talentscope.cloud from your account's email address with the payment date and amount (or the Razorpay payment ID from your receipt). We reply within 2 working days. Approved refunds go back to the original payment method (card, UPI, netbanking or wallet) through Razorpay and usually reach you within 5–7 working days, depending on your bank.

Questions

See our Terms of Service or contact us.